Terms and Conditions
Last updated: 2025
Welcome to Vorneri’s. By accessing or using our website, purchasing our products, or interacting with our services, you agree to the following Terms and Conditions. Please read them carefully.
1. Overview
These Terms and Conditions (“Terms”) govern all use of the Vorneri’s website, online store, and any related services we provide. By using our site, you affirm that you are at least 18 years old or are using the site under the supervision of a parent or guardian.
2. Product Information
We make every effort to display accurate product descriptions, images, and pricing. However:
- Colors, pouch designs, or packaging may vary slightly.
- Product availability is not guaranteed.
- We reserve the right to modify, discontinue, or update products at any time without prior notice.
3. Pricing & Payments
- All prices are listed in USD.
- Taxes and shipping fees (if applicable) are calculated at checkout.
- We accept all major forms of payment shown at checkout.
- We reserve the right to adjust pricing at any time.
4. Shipping & Delivery
4.1 Order Processing
- Orders are typically processed within 1–3 business days.
- Processing may take longer during peak seasons or product launches.
4.2 Shipping Times
- Shipping times vary based on carrier, location, and selected delivery method.
- Once an order leaves our facility, delivery issues must be handled directly with the carrier.
4.3 Free Shipping Threshold
- Orders that meet the current free-shipping minimum (before taxes/discounts) qualify automatically.
- Thresholds are subject to change.
4.4 Incorrect or Undeliverable Addresses
- Customers are responsible for providing a valid, complete shipping address.
- Orders returned due to address issues may incur additional reshipment fees.
5. Returns, Refunds & Replacements
Due to the nature of food products, all sales are final.
However, we will gladly assist if:
- Your order arrives damaged.
- Items are missing.
- You received the wrong product.
For these issues, contact us within 7 days of delivery with supporting photos. We may offer a replacement or store credit at our discretion.
6. Subscription Boxes (if applicable)
By enrolling in a subscription program:
- You authorize recurring charges to your selected payment method.
- You may pause or cancel at any time through your account portal.
- Changes must be made at least 48 hours before your next billing cycle.
7. Intellectual Property
All content on this site—including logos, product images, text, branding, and media—is the exclusive property of Vorneris and protected by intellectual property laws.
You may not:
- Republish or redistribute our content.
- Use our images or branding without written permission.
8. User Accounts
If you create an account on our website, you are responsible for:
- Maintaining confidentiality of login information.
- All activity under your account.
We reserve the right to suspend or delete accounts that violate these Terms.
9. Limitation of Liability
By using our site or products, you agree that Vorneris is not liable for:
- Indirect, incidental, or consequential damages.
- Delays or failures outside our control.
- Issues arising from carrier errors, shipping delays, or address mistakes.
Our liability for any claim will not exceed the amount you paid for the product(s) in question.
10. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how your personal information is collected, used, and protected.
11. Changes to Terms
We may update these Terms from time to time. Continued use of the site constitutes acceptance of the revised Terms.
12. Contact Us
For questions or support, contact us at:
support@vorneris.com
Thank you for choosing Vorneri’s. We truly appreciate your trust in our products and brand.